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We are glad to bring our customers great value and service. That’s why, we provide free shipping above a minimum €500 of purchases.
Shipping over Europe
We are proud to offer international shipping services. However, there are some locations where we are unable to ship. In case, you are from one of those countries, we will contact you.
The countries where we ship our products are as follows :
Netherlands, Belgium, Luxembourg, Italy, France, Germany, Austria, Bulgaria, Croatia, Denmark, Finland, Greece, Hungry, Lithuania, Czech Republic, Poland, Portugal, Romania, Estonia, Spain, Slovakia, Slovenia, Sweden, Ireland, Latvia.
Details for Free Shipping & Paid Shipping:
Countries where we provide Free Shipping for orders Above €500, Orders below €500 have a Shipping Cost of €25
- Czech Republic
Countries where we provide Free Shipping for orders Above €500, Orders below €500 have a Shipping Cost of €35
Countries where we provide Free Shipping for orders Above €500, Orders below €500 have a Shipping Cost of €40
Shipping time varies by location. These are our best estimates:
|Location||*Estimated Delivery Time|
||4-8 Business days|
||5-10 Business days|
||6-10 Business days|
For more information on delivery time, we request you to refer to our individual product section.
You will receive an email with a tracking number as soon your order is shipped. Our shipping is always shipped with the tracking details.
If you have any other queries/questions, please contact our customer support we will do our best to help you out on your queries/questions.
Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.
Our highest priority is to make you happy, so everyone who shops on www.eBulkMart.com receives the following guarantees:
- full refund if you don’t receive your order;
- full refund if your order does not arrive within the guaranteed time as described in the product information page or in 15 business days not including 2-3 business days towards processing.
- full or partial refund if the item is not as described;
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
Just send us a email to our support team and we will contact you and refund the purchase price.
CANCELLATION / RETURN / EXCHANGE POLICY
We have a flexible return and exchange policy. The return and exchange policy is designed in a way so that our Customers get maximum benefit and satisfaction; which is our ultimate goal. As the products are delivered through shipping; there is a chance that the items may get damaged during transit. Customers can claim their money or else exchange their damaged item with a new one, which will be delivered.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! All shipping charges related to product exchange/return are to be paid by the customer.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorise you to do so.
We request you to mail our support team or call us at our phone number for any queries/issue related to return & exchange.